Order Processing Time

All orders placed on Spielup.de are processed and shipped within 1–2 business days after payment has been received (Monday to Friday, excluding public holidays).

Once your order leaves our warehouse, we will send you a shipping confirmation email including a tracking number.

Shipping Destinations & Delivery Times

We currently ship to the following countries:

• Germany
• Switzerland
• France
• United Kingdom
• United States

Estimated delivery times:

Region	Delivery Time (Business Days)
Germany	8–11 business days
	Partial shipments from our local warehouse in Germany – delivery in 3–7 days.
France	8–11 business days
	Partial shipments from our local warehouse in Germany – delivery in 3–7 days.
United Kingdom	8–11 business days
	Partial shipments from our local warehouse in Germany – delivery in 3–7 days.
Switzerland	8–11 business days
United States	8–11 business days

Shipping Costs

We cover the shipping costs for all orders – no minimum order value is required.

Order Tracking

After your order has been shipped, you will receive an email with a tracking link. You can use this link at any time to view the current status of your shipment.

Important Information

Please make sure to provide a correct and complete shipping address when placing your order. We are not responsible for delays caused by incorrect address information.

Questions About Shipping?

If you have any questions about your order or shipping details, we will be happy to assist you.

Email: info@spielup.de

Shipping Address (Sender)

Spielup.de

Room 104, Block 16, Fuyi Residence

No. 1089 Donghai Street, Bin Cheng Community

Fengze District, Quanzhou

362046

China